Digital customer journeys now allow consumers to apply for credits or subscribe to services and purchase products in a few seconds on the Internet. The volume of online sales in Europe continues to increase by more than 15% per year (source: Statistica B2C online sales) and the volume of outstanding consumer credit increases by almost 5% per year. At the same time, fraud is growing at an unprecedented scale, and takes various shapes: application fraud, identity theft, President’s fraud, social engineering…
Consumer credit fraud (1)
Fraudulent applications on car purchases (2)
Victims of attempted fraud (3)
Average cost of the President’s fraud (4)
With its historical capabilities to collect and manage very large volumes of real-time data in the telecommunications world (billions of events every day), Ercom now offers anti-fraud solutions combining the advantages of artificial intelligence and big data.
Fraud on bank transfers: social engineering (including President’s fraud and supplier fraud)
Fraud on credit applications with identity theft
Fraud on e-commerce purchases
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